about us
about us
Hello, we're Taurus!
Established in 2003, and proudly based in Gibraltar and the UK, Taurus delivers innovative lifestyle insurance propositions for insurers, brokers and corporate partners. Powered by agile technology, full-service claims fulfilment and compliance-first operations, we help partners launch faster and build stronger customer loyalty.
In late 2025 we launched our European arm under the Switched On Insurance brand. While in Australia we operate as part of a joint venture in support of ReadySet Travel Insurance.
Our highly experienced team delivers exceptional insurance solutions that protect millions of devices and travellers worldwide each year.
Let us help you to build the next generation of insurance together.
What we do
We are a leading provider of direct and affinity insurance solutions. We create tailored, cloud-based platforms and claims administration systems. We love what we do and we do it all with speed, efficiency and passion.
Our customers and partners trust us to provide over one million gadget and lifestyle insurance polices a year.
Affinity Partners
25
Annual Polices
1m+
Team Members
50
Offices
3
Premium
£50m+
Our history
Did you know?
Our customers and partners trust us to protect over one million devices each year.
our team
our team
James Cottrell
Managing Director / Founder
An industry leading underwriter, broker and business owner, with over 20 years' experience in running general insurance businesses within the UK, Europe and Australasia.
Clare Caras-Altas
Finance Director
An experienced finance professional with good analytical skills and intuition, Clare also brings with her a wealth of experience in account management.
Mark Izzard
Business Development Director / Founder
A leading figure in the UK insurance industry. Mark has been involved in some of the largest and most successful online insurance brands.
Mark Emblin
IT Director / Founder
An innovative and passionate technical leader with over 15 years' experience designing robust, scalable ecommerce platforms for insurance markets in the UK and overseas.
Jamie McCarthy
Commercial Director / Founder
A very experienced finance and commercial stakeholder, who is as comfortable leading the direction of large insurance businesses as he is in creating and guiding start-ups.
Gordon Kay
Claims Director
Gordon has decades of experience in the insurance industry many of which he has spent running claims operations for insurance businesses in the UK and Europe.
Ben Truman
Compliance Director
A conscientious professional with over a decade of experience in customer service and compliance management roles offering in-depth understanding of the insurance regulatory framework.
Mark Allsopp
Head of Travel
A leading figure in the UK travel insurance market. His insurance career spans more than 20 years and includes underwriting, marketing, product and programme management roles at AIG and previously, Aviva.
Howard Dove
Non Executive Director
An experienced leader, offering the Taurus team support and advice and helping to fuel their sustainable, customer focused growth.
Gary Tomlinson
Operations Director, SPG
Gary is a telecoms professional with 30 years of industry experience, including the last decade specialising in gadget insurance fulfilment and procurement. Known for optimising supply chains, managing vendor performance, and delivering efficient, customer‑focused replacement and repair operations.
James Cottrell
Managing Director / Founder
An industry leading underwriter, broker and business owner, with over 20 years' experience in running general insurance businesses within the UK, Europe and Australasia.
Helen Archer
Finance Director
An experienced finance professional with good analytical skills and intuition, Helen also brings with her a wealth of experience in risk management.
Mark Izzard
Business Development Director / Founder
A leading figure in the UK insurance industry. Mark has been involved in some of the largest and most successful online insurance brands.
Mark Emblin
IT Director / Founder
An innovative and passionate technical leader with over 15 years' experience designing robust, scalable ecommerce platforms for insurance markets in the UK and overseas.
Jamie McCarthy
Commercial Director / Founder
A very experienced finance and commercial stakeholder, who is as comfortable leading the direction of large insurance businesses as he is in creating and guiding start-ups.
Gordon Kay
Claims Director
Gordon has decades of experience in the insurance industry many of which he has spent running claims operations for insurance businesses in the UK and Europe.
Ben Truman
Compliance Director
A conscientious professional with over a decade of experience in customer service and compliance management roles offering in-depth understanding of the insurance regulatory framework.
Mark Allsopp
Head of Travel
A leading figure in the UK travel insurance market. His insurance career spans more than 20 years and includes underwriting, marketing, product and programme management roles at AIG and previously, Aviva.
Nicky Bennett
Head of CSU and Operations
Nicky has had a long career in the aviation industry and brings with her a great deal of experience in operations management and customer services. She is extremely focused on achieving efficiencies in all aspects of the business.
Stephanie Coulter
Marketing Manager
A creative and versatile marketing professional, Steph has a wealth of specialist experience having spent the last 20 years delivering successful campaigns at some of the UK's leading insurance brands.
Did you know?
Here are some key facts about Taurus to provide a quick insight into us in numbers.
We have 20+ years of experience designing and delivering lifestyle insurance solutions.
20+
years
Our customers and partners trust us to protect over one million devices each year.
1+
million
Our Claims Customer Satisfaction Score is a whopping 4.54/5 STARS
4.54/5
stars
Our brands feature on the top 4 most popular online insurance aggregators.
4
aggregators
We are the leading provider of phone and gadget insurance solutions to the UK affinity market.
#1
provider
We work with many well know companies, and partner with over 20 brands
20+
months
Our Ultimate Gadget Insurance cover level is 5 Star rated by Defaqto.
5
stars
Since 2016 our 24/7 online claims system and team of agents have handled over 158k claims.
158k
claims
We've settled many thousands in claims with payments to date totalling over £40 million
£40
million
Awards
We’re proud that our products and services have been recognised as being best-in-class.
Careers at Taurus
At Taurus we believe the old saying ‘Work Hard, Play Hard’ continues to be relevant in today’s workplace. We support our team with professional development and qualifications, have regular team events and look to be flexible in our approach to support a good work/life balance.
If you’d like to find out about our current vacancies, please email
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